Call For Cheapest Flights 1-888-658-1064

Refund Policy

As a company policy, we do not issue refunds unless a system malfunction caused a problem or your ticket was cancel without cause. In this article, you will learn about Dreams Travel’s refund policy.

Refund, Cancellation and Rebooking Policy

If you need to cancel your flight arrangements, call Dreams Travel at 1-888-658-1064. Refund will be only given if the Tickets purchased is refundable. Non-refundable flights will not receive a refund. If your flight is booked with a Low-Cost Carrier, we also cannot refund your booking fee.

Passenger will only receive future credit from the airline if cancel a non refundable Tickets and may have to pay airline penalty in order to use his credit other terms and conditions may apply depending on the airline.

Additional charges on rebooked flights

Airline change fee, ranging from USD 100 to USD 300 will apply.

Difference in airfare (if the cost of your new flight exceeds your flight credit) will be applicable.

Compliance Issues

We do not provide refunds for unused Pay As You Go credits on tickets that were terminated due to a compliance issue.

Be sure to read and understand our Terms of Use and Acceptable Use Policy before you send a campaign with DreamsTravel. We reserve the right to disable or cancel any ticket if our Compliance Team finds that passanger has abused our system in any way.

Chargebacks

When you request a chargeback, the bank that issues your credit card reverses a payment you made to DreamsTravel, and sending is disabled in your account. To resolve the chargeback and re-enable sending, navigate to the travel date and re-purchase your order.

To request a refund, Contact Us

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USA Office:

133 Front Street Secaucus New Jersey 07094
Ph. No. : 1-888-658-1064

Canada Office:

571, North Park BLVD Oakville, Ontario Canada L6M0N5
Ph. No.: 1-416-900-3987

Nigeria Office:

78 Awudu Ekpekha Blvd, Lekki Lagos Nigeria.
Ph. No.- (234) 808-395-4733

Ghana Office:

4 Asoyi Link, East Legon, Accra Ghana.
Ph. No. (233) 543-123-451

South Africa:

33 Quagga Road Proclamation Hill Pretoria Gauteng 0183
Ph. No. +2774-622-8794

India Office:

D-119, 2nd Floor, Preet Vihar New Delhi- 110092
Ph. No. 011-43054662